Mantels Direct Reviews

Mantelsdirect.com offers a range of fireplace mantels and shelves with prices that reflect the quality and material of the product. For example, a Country Living Hatteras Whitewash Farmhouse Fireplace Mantel Shelf is priced at $319.99, down from $349.00, which is an 8% savings. Another option, the Dakota Wood Fireplace Mantel Shelf, is available for $199.00, reduced from $252.99, offering a 21% discount. These examples indicate that Mantelsdirect.com provides competitive pricing and discounts on their products, making high-quality mantels more affordable for customers. Additionally, they offer free shipping on every order, adding to the cost-effectiveness of their offerings.

Mantelsdirect.com is known for its extensive selection of fireplace mantels, mantel shelves, custom surrounds, and outdoor fireplaces. Among the popular products, the Country Living Hatteras Whitewash Farmhouse Fireplace Mantel Shelf and the Dakota Wood Fireplace Mantel Shelf are notable for their affordability and style. The site also features cast stone and marble mantels, fireplace surround kits, and a variety of fireplace accessories. For outdoor enhancements, they offer wood pizza ovens, fire pits, and outdoor fireplace kits. The company has been serving customers since 2002, emphasizing personalized service and satisfaction guarantee. Their commitment to quality and customer care includes a quiz to help find the perfect mantel, showcasing their dedication to tailored customer experiences.

Mantelsdirect.com ensures that purchases on the website are 100% secure. The payment methods accepted include PayPal, Visa, MasterCard, American Express, Discover, and Check. Customers can also purchase and redeem Gift Certificates for any amount, which can be used to buy any item on the website. When the cost of an order exceeds the amount of a gift certificate, the customer will be prompted to enter credit card information. If the order is less than the gift certificate amount, the remaining balance is left on the certificate for future purchases. Gift certificates are non-refundable. For any changes or cancellations to orders, customers are advised to contact the company directly.

Mantelsdirect.com has a return policy that allows customers to refund 100% of the purchase amount for any stock item or standard, unfinished mantel or shelf. The item must be returned in sellable condition in the original packaging within 30 days of delivery. Customers are responsible for return shipping charges. Returns are not accepted on marble items, natural stone facing kits, and custom items, which includes non-standard size fireplace mantels and mantel shelves, or items that have been installed. In terms of shipping policy, Mantels Direct offers free shipping on all orders. If there is any damage to the product during shipment, it is important to note it on the bill of lading, refuse the shipment, and contact the company immediately. For any changes or cancellations to orders, it is advised to contact the company directly.

Mantels Direct accepts a variety of payment methods, including credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through Klarna.

Mantels Direct offers a 30-day return policy for all products. Customers can return their products for a full refund or exchange. However, the items must be returned in their original condition with the original packaging. For more information, customers can contact Mantels Direct customer service at returns@Mantels Direct.com

Mantels Direct offers free shipping on all US orders. Most orders will be shipped via FedEx. They also offer truck freight carriers for large orders. Shipping times vary depending on location and product availability.

Mantels Direct offers a wide range of fireplace mantels, shelves, and surrounds. They offer products made from a variety of materials, including wood, stone, marble, and more. Their products come in a variety of styles and sizes to fit any decor.